6
137 Mitchells Chance Rd #180, Edgewater, MD 21037, USA
Edgewater, Maryland 21037
+1 410-224-8220

Horrible service. Not going back again.

Overall really like this place. Really wish I could request to talk to Amanda each time. Be wary the rude receptionist.

I'm looking through the comments because I'm looking for a Primary Care Manager for my family and noticed something odd. There was a google review and a yelp review with the exact same wordings from two different people with two different dates...how can that happen? The one on Yelp was from Sabrina D. from Glen Burnie made on May 2016 and the other was from Google review made by Teresa Roberts (see below post) with a timeline of "two months ago" from the time of this post. ???...

Dr. Valarie Owings, and the PA Jamie are amazing. This is a wonderful office and I've always been well taken care of.

I'd heard great things about Johns Hopkins and they were great here! Being new to the East coast, I needed to find a primary care doctor and Dr. Hiller was on my insurance. She is wonderful, very friendly and knowledgable. Also, the FIRST receptionist I spoke to (Amanda) was great! She found an appointment for me in a timely manner. My first visit went well.

However, when I called back to reschedule, the receptionist I spoke to had such attitude! She insisted on arguing with me over the way I should've told her the things she need to know. She had to correct me on what I REALLY should've said. With lines like "I'm not trying to get you upset here but..." or "So your name is actually spelled ___ not the way you said." If you're not trying to get me upset, then don't be such a bleep'n terrible receptionist for a doctor's office and work somewhere where your job doesn't entail being nice and slightly compassionate for other human beings! I was really disappointed with the terrible customer service and the weird need for instigating fights over an appointment. Also, when people call the doctor they are usually not feeling well or completely in their right mind, show a little patience and compassion.

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Johns Hopkins Community Physicians Annapolis — Doctor in Edgewater

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Johns Hopkins Community Physicians Annapolis

Doctor at 137 Mitchells Chance Rd #180, Edgewater, MD 21037, USA. Here you will find detailed information about Johns Hopkins Community Physicians Annapolis: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    11:00 AM – 7:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Maryland
Address:
137 Mitchells Chance Rd #180, Edgewater, MD 21037, USA.
City:
Edgewater
Postcode:
21037

About Johns Hopkins Community Physicians Annapolis

Johns Hopkins Community Physicians Annapolis is a US Doctor based in Edgewater, Maryland. Johns Hopkins Community Physicians Annapolis is located at 137 Mitchells Chance Rd #180, Edgewater, MD 21037, USA.


Please contact with Johns Hopkins Community Physicians Annapolis using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Johns Hopkins Community Physicians Annapolis opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Johns Hopkins Community Physicians Annapolis

  • John
    Added 2015.12.01
    Horrible service. Not going back again.
  • Jennifer
    Added 2015.05.29
    Overall really like this place. Really wish I could request to talk to Amanda each time. Be wary the rude receptionist.
  • Charles
    Added 2014.12.24
    I'm looking through the comments because I'm looking for a Primary Care Manager for my family and noticed something odd. There was a google review and a yelp review with the exact same wordings from two different people with two different dates...how can that happen? The one on Yelp was from Sabrina D. from Glen Burnie made on May 2016 and the other was from Google review made by Teresa Roberts (see below post) with a timeline of "two months ago" from the time of this post. ???...
  • Ava
    Added 2014.11.12
    Dr. Valarie Owings, and the PA Jamie are amazing. This is a wonderful office and I've always been well taken care of.
  • Ian
    Added 2014.09.22
    I'd heard great things about Johns Hopkins and they were great here! Being new to the East coast, I needed to find a primary care doctor and Dr. Hiller was on my insurance. She is wonderful, very friendly and knowledgable. Also, the FIRST receptionist I spoke to (Amanda) was great! She found an appointment for me in a timely manner. My first visit went well.
  • Lily
    Added 2014.08.30
    However, when I called back to reschedule, the receptionist I spoke to had such attitude! She insisted on arguing with me over the way I should've told her the things she need to know. She had to correct me on what I REALLY should've said. With lines like "I'm not trying to get you upset here but..." or "So your name is actually spelled ___ not the way you said." If you're not trying to get me upset, then don't be such a bleep'n terrible receptionist for a doctor's office and work somewhere where your job doesn't entail being nice and slightly compassionate for other human beings! I was really disappointed with the terrible customer service and the weird need for instigating fights over an appointment. Also, when people call the doctor they are usually not feeling well or completely in their right mind, show a little patience and compassion.
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