Customer Service was quick and they were all very knowledgeable about the issues I had with my car. Within a week I had it back, convertible top fix and headliner repaired. 10/10 would recommend and go here again.
Well done and thank you!
I bring my car there for minor things since most of my cars are under warranty. Every time the service is excellent and professional. They get back to you right away and takes care of any concerns you have. They will tell you the exact pricing which is always good to know. Their labor rate are fair and reasonable. Most of all they are very nice and really take care of your car. They even washed our car for a simple summer /winter swap of wheels/tires. Nice to see a business run so well Thanks Jeff for all your help and service
Service trash. Will lie to your face about service being done.. When never was completed and they charge you arm and leg.. extreme rip off. They prolly take parts off your car and put them on other cars.... extremely shiesty
A very positive experience after I recently had a check engine light problem on my 2005 Saab 9-3. I contacted Joseph at Silver Star with the error code & he provided me with an estimate to resolve the problem based on their experience. Once I took the car in for service, they replaced the gas pedal which they thought was the cause of the problem, but it did not resolve the issue. After more diagnostics, replacement of the throttle valve body and correcting some wiring connection issues under the dash, the problem still remained. After putting the original parts back in, they continued to try and figure out what was causing the problem. Finally they determined that wiring/connections under the battery was the culprit & they ended up fixing them. We ended up with a reasonable compromise on the hours they expended to fix this issue and the final cost. I would highly recommend that anyone with a Saab go to Silverstar for service. This experience was a perfect example of their diligence to correct the problem, clear communication all along the process to explain in detail what was happening and especially their willingness to be reasonable when it came to presenting the final cost.
Phenomenal. We live in Iowa 1,100 miles away from SSSC. Bought a 2002 Saab 9-3 for my daughter in Philadelphia and drove it down to her (she is at USNA in Annapolis). Started having intermittent issues. Looked for a local, well rated shop who specialized in these types of cars. Found SSSC online and called Joseph...he put my mind at ease immediately. They handled everything and charged a fair price for the work completed. Highest possible rating and recommendation.
Silver Star Service Center Inc is a US Car Dealer based in Edgewater, Maryland. Silver Star Service Center Inc is located at 24 Old South River Rd, Edgewater, MD 21037, USA.
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