My family visits this location often. We are typically very satisfied. Unfortunately, tonight we went in to support Edgewater Elementary PTA fundraiser. Any school event makes for an extremely crowded and busy time. Due to this my husband went inside and ordered our food to-go. Not only were some items incorrect but, we were charged for a full size quesadilla, not kids, and 2 additional tacos that we did not order and did not receive. I was disappointed to say the least because we didn't realize until we were home and due to the crowd, it wasn't worth going back. My 4 stars comes from the fact that I emailed customer service online in regards to the issue, not expecting a response or much in return, just wanted them to be aware of the situation. Well, to say I am impressed with their customer service is an understatement! Within 30 min of my original email, Tara with customer support, had emailed me a personal apology with offer to bring us in to make up for the mistake. Also, would make the location aware to try and prevent future mishaps. Mind you, everyone at this location has always been extremely nice and professional so this was just an additional guarantee we will continue to bring our business back!
This location always has the orders correct and they are generous when serving. Always clean and we'll staffed. Years of field nursing I can say this one is the best in AA or PG county.
Chipotle overall is one of my favorite spots for lunch. I like the Edgewater location due to it's proximity to my office and that they're not as busy as the mall location. My order has always been correct, the staff is courteous, and the store is generally clean.
Great Chipotle. Convenient parking. Great service by staff and Miguel
love it!! good food good service!
Chipotle Mexican Grill is a US Restaurant based in Edgewater, Maryland. Chipotle Mexican Grill is located at 3046 Solomons Island Rd #200, Edgewater, MD 21037, USA.
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